We prioritize your satisfaction and strive to provide a comprehensive return policy for our customers. We understand that circumstances may arise where you need to return a product, and we are here to assist you in that process.

To initiate a return, first send us an email explaining the situation with the product. We will respond promptly with a shipping address and directions for returning the product if necessary. Secondly, kindly ensure that the product is returned to us within 10 days of the delivery date. It is important to note that the item should have only been gently tried and not heavily used, and it should be in the same condition as when you received it. Lastly, the item must be returned in its original packaging. To complete the return process, please provide us with the receipt or proof of purchase.

 Please be aware that a restocking fee of 15 percent will be applied to all returned items. This fee is necessary to cover the costs associated with processing the return and ensuring that the item is available for resale.

 Once we receive your returned item, our team will conduct a thorough inspection to assess its condition. Subsequently, we will promptly inform you of the status of your refund. If your return is approved, we will initiate the refund process to your original payment method.

 It is important to note that you, as the customer, will be responsible for the shipping costs associated with returning the item. Please be advised that shipping costs are non-refundable.

Should you have any further inquiries or require additional clarification regarding our return policy, please do not hesitate to contact us at pitchpowerfitness@gmail.com We are dedicated to assisting you and addressing any concerns you may have.